Privacy policy

At Beloved & Bespoke, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and how you can contact us with privacy questions.

Information We Collect

We may collect personal information such as your name, email address, phone number, shipping address, billing address, order details and browsing activity on our website.

Payment information is processed securely through Shopify and its payment providers. Beloved & Bespoke does not directly store your full payment card details.

How We Use Your Information

We use your information to process orders, arrange shipping or local delivery, communicate with you about your purchase, provide customer support, improve our website and send marketing communications where permitted.

Sharing Your Information

We may share limited personal information with trusted service providers who help us operate our business, including Shopify, payment processors, shipping carriers, delivery partners, email marketing tools, analytics providers and advertising platforms.

We do not sell your personal information to other companies for their independent use.

Cookies and Tracking

Our website may use cookies and similar technologies to support site functionality, remember preferences, understand website traffic and measure marketing performance. These tools may include Shopify Analytics, Google Analytics and Meta/Facebook tracking tools where enabled.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to any legal or business record-keeping requirements.

Protecting Your Information

We take reasonable steps to protect the personal information we collect. However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

For privacy-related questions or requests, please contact us at becky@belovedandbespoke.com.

This Privacy Policy is governed by the laws of British Columbia, Canada.